Updated on 11/11/25

1. Introduction

We at San Institutions are committed to protecting the privacy and personal information of all students, parents, faculty, and visitors who use our website and online payment services. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website or make online payments through our integrated payment gateway.

2. Information We Collect

We may collect the following types of information:

• Personal Details: Name, student registration number, email address, phone number, course details, etc.
• Payment Information: Transaction details such as amount paid, payment method, date/time of transaction, and related reference numbers.
• Technical Data: IP address, browser type, operating system, and access time for website analytics and security purposes.
• Communication Data: Messages or emails sent to us through website forms or contact links.

Note: We do not store or process your debit/credit card details directly. All payment transactions are securely handled by our authorized third-party payment gateway provider.

3. Use of Information

The information collected is used for:

• Processing fee payments and issuing receipts.
• Verifying student and transaction details.
• Maintaining financial and academic records.
• Responding to queries and providing support.
• Improving website performance and user experience.
• Ensuring compliance with applicable laws and regulations.

4. Payment Gateway

Our website integrates with a secure and reputed third-party payment gateway (e.g., Razorpay, PayU, Paytm, etc.) to facilitate online payments. The payment gateway may collect certain information necessary to process your payment, such as your card number, UPI ID, or bank account details. These details are encrypted and transmitted directly to the payment gateway — we do not have access to or store this sensitive information.

Please refer to the respective payment gateway’s privacy policy for more information on their data protection practices.

5. Data Protection and Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Access to personal information is limited to authorized staff who are required to keep such information confidential.

6. Data Retention

We retain personal and transaction data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law, accounting, or audit purposes.

7. Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share limited data with:

• Authorized payment gateway providers.
• Government or regulatory authorities (when legally required).
• Internal administrative departments for processing purposes.

8. Your Rights

You may request to:

• Access the personal data we hold about you.
• Correct inaccuracies in your data.
• Request deletion of your personal information, subject to institutional and legal requirements.